BFF Laundry Service
Let Your Laundry Meet Its BFF
Service Description
Pricing Tiers: • Seniors (59+): $1.99/lb • First-Time/Recurring: $2.25/lb • Infrequent Customers: $2.35/lb All orders have a $30 minimum charge. Rates calculated by weight at pickup. Same-day service available for $2.50/lb – orders must be booked before 12 PM. We’ll send a text reminder on pickup and drop-off, with photo and weight confirmation. Please note: Duration refers to pick-up and drop-off time only. Laundry is returned the next business day unless otherwise arranged.
Cancellation Policy
Booking: Laundry pickups and drop-offs must be scheduled at least 24 hours in advance. Customers may select available service windows based on location and availability. Same-Day Turnaround: Same-day service is available by request and must be booked no later than 12:00 PM (noon) for same-day pickup. A premium rate of $2.50/lb applies for same-day orders. Availability is limited and not guaranteed; confirmation will be provided upon booking. Cancellations: I allow free cancellations or reschedules up to 24 hours before your scheduled pickup. Contaminated or Heavily Soiled Laundry: To protect the health and safety of my home-based laundry environment, I do not accept laundry that is heavily soiled with pests, bodily fluids, or other hazardous materials. If such items are discovered at pickup or during inspection, they will not be washed or processed. Instead, they will be immediately returned to you, and a $20 return fee will be applied to cover time, fuel, and handling. Please ensure your laundry is free of contaminants before scheduling a pickup. Missed Pickups: If laundry is not available at the scheduled location during the pickup window, a $3.99 missed pickup fee will be applied, and service can be rescheduled. Designated Drop-off Area: Customers must leave their laundry in the agreed-upon, weather-protected area (such as on a porch or entryway). Include a porch photo when booking or via text before pickup.
Contact Details
admin@bfflaundry.com
Harrison County, KY, USA